Forum Discussion

dukeeastwood's avatar
dukeeastwood
Helpful | Level 7
4 years ago

Why do I see a green check on my Desktop file?

I'm new to dropbox and just found out the actual app is no longer a thing and we are all stuck with the explorer file folder. So I copy a file from dropbox to my desktop... the file gains an "X" in...
desktop
Dropbox Backup
Setting up the apps
sync
tracy staadt's avatar
tracy staadt
New member | Level 2
4 years ago

Even if you copy and paste it from dropbox it still has a X or check mark. Why? Like previously said noone wants it synced we want an actual copy. Not realizing this i am screwed out of alot of money i paid for images i am trying to move from one computer to another as drop box was deleting them from my old computer.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey tracy staadt, could you clarify if you're copying/moving your files within your Dropbox folder or if you're copying them to another location on your computer? 

 

Is the Dropbox desktop app running and syncing at the moment on your computer(s)? 

 

Also, can you let us know some additional information about what exactly you'd like to accomplish? 

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