Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Merf's avatar
Merf
Explorer | Level 3
2 years ago
Solved

Why is there no Dropbox icon on my taskbar in Windows 11?

I just got a new desktop PC running Windows 11.  I have two Dropbox accounts (personal and work).  The existing Dropbox folders from my old PC were copied onto my new PC. Nothing was synching, and ...
desktop
Dropbox Basic
Folders
Install
Setting up the apps
windows
  • Hannah's avatar
    Hannah
    2 years ago

    I think that would be best indeed, Merf.

     

    As long as the Dropbox folders that the app created have all your files and are syncing correctly, you can delete the old, non-syncing Dropbox folders.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Merf, renaming the Dropbox folder, while the app is linked to two accounts (Business and personal) is not possible, hence the new Dropbox folder.

 

Is your goal to sync the already existing Dropbox folders (that you copies from your old PC) without having to redownload the files?

Merf's avatar
Merf
Explorer | Level 3
2 years ago

Hi Hannah,

I have only added one new file to my local (old, personal) Dropbox folder, so I think the simplest thing would be just to copy that file into the new personal folder (and then delete both of my old Dropbox folders).  Would that work OK?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    I think that would be best indeed, Merf.

     

    As long as the Dropbox folders that the app created have all your files and are syncing correctly, you can delete the old, non-syncing Dropbox folders.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!