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Timaojaowejr's avatar
Timaojaowejr
Explorer | Level 4
8 months ago

Re: Dropbox needs to update the required Fedora repository.

I just did a clean install of fedora workstation 42.

I downloaded Dropbox for fedora from dropbox.com/install-linux

The file opened software and i clicked install.

Now I get following error when opening Dropbox:

so far it seems like my files are syncing in the background but I can't open the app.

The GNOME extension "AppIndicator and KStatusNotifierItem Support" says incompatible.

Also Dropbox doesn't show up in Software under installed.

Thanks

11 Replies

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey everyone! Please make sure to check out this post for more info.

  • mark-B's avatar
    mark-B
    New member | Level 2
    8 months ago

    I thing i noticed is that teams shows up in the list of apps with "notifications"

  • mark-B's avatar
    mark-B
    New member | Level 2
    8 months ago

    I also have fedora 42, latest updates.  I installed the gnome extension but the icon just shows "..." and cannot be interacted with. If i load MS teams the tray shows an icon for that app so i believe the extension is working.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hey catlover, sorry to see you're having this issue.

    Can you give us some more info on your case? 

    What is your exact setup and OS info and which version of the Dropbox app are you currently using?

    Any additional info you think will be helpful, please share it with us as well.

  • catlover's avatar
    catlover
    Explorer | Level 4
    8 months ago

    Still not resolved, still broken. Why does dropbox hate linux?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    No worries, Timaojaowejr! Glad to hear everything’s back to normal again. 

    Let us know, if you need something else.

  • Timaojaowejr's avatar
    Timaojaowejr
    Explorer | Level 4
    8 months ago

    Yesterday 3v1n0 released version 60 of AppIndicator and KStatusNotifierItem Support. After booting up my system today and executing "sudo dnf upgrade" and restarting everything works perfectly. So I was just a little bit too early to complain, sorry.

  • Dell_Dropbox's avatar
    Dell_Dropbox
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hello Timaojaowejr​ 

    Is it possible you may be using a browser that doesn't have the GNOME Shell integration extension installed? It can be a bit confusing, but essentially, you first need to install a browser extension, which then allows the website to communicate with your system and install GNOME Shell extensions directly.

    When you have the browser extension installed, you would be able to then toggle the extension to 'ON' and get the prompt to install the GNOME extension for app indicator

  • Timaojaowejr's avatar
    Timaojaowejr
    Explorer | Level 4
    8 months ago

    Thank you for your response. The thread you suggested also came up in my search for a solution but sadly didn't resolve my issue. I tried reinstalling the dropbox package without uninstalling as suggested.

    For everything else I don't see how it applies to my situation specifically since I use the newest fedora and not ubuntu.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hi Timaojaowejr! Thanks for posting on our forum today and welcome aboard.

    It seems that you’re having a similar issue as the one reported here.

    Please check out the replies from our Dropboxers there and let me know if you have any further questions, or if you need further help. 

    Keep me in the loop.

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