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Stephjaz's avatar
Stephjaz
New member | Level 2
8 years ago
Solved

Can't attach files to emails in iOS

Hi,   I cannot seem to attach a file from my Dropbox into my email using gmail.    When I click on the attachment icon it does not give me the the file source of Dropbox, Just my ipad and Clo...
Mobile
Third Party Integrations
  • Jay's avatar
    Jay
    8 years ago
    Hey Steph!
     
    Is the Dropbox folder appearing in the Files app on your device? I’m assuming that you have installed our mobile app? 
     
    What version of iOS are you running? Are you able to export files from your Dropbox app into the mail app? Is this the iOS Mail app, or the official Gmail app?
     
    Thanks in advance!
ronzo's avatar
ronzo
New member | Level 2
8 years ago

i just got a new iphone and backed everthig up. Same problem as you guys..

when i open tab from ios email on my phone No files are shown... but when i open the DropBox App everything is There..

is there a fix for this??

LaneD's avatar
LaneD
New member | Level 2
7 years ago

I have the new iPad Pro and experienced the same problem mentioned above.  I solved as follows:

In mail, create new message, click attachment, in the “Browse Locations” window that pops up to the left, in the top right corner, click edit.  Dropbox shows as an option to select in the Browse Location  folder.  It was turned off.  When I selected “on”, my Dropbox folders loaded and became available to attach to my email.  

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