Forum Discussion

AC-PGA's avatar
AC-PGA
New member | Level 2
3 years ago

Connecting Dropbox to Workfront Fusion

I am trying to connect to a Business account via Workfront Fusion. I can make the connection on the Fusion side after adding App and Secret Key but when it opens the Dropbox login box and I add my cr...
Third Party Integrations
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi AC-PGA, thanks for bringing this to our attention.

 

As you're on a Dropbox Business team, this is why you're getting this message. 

 

You'd need to add a personal account which isn't associated with a team from the looks of it. 

 

If you have any further queries, feel free to message back.

AC-PGA's avatar
AC-PGA
New member | Level 2
3 years ago

I added a personal email account and was able to login for a minute, the App sent me the 6 digit security code for me to use in the login window but once I added the code, it took me back to login window and it is telling me to "Please sign in with a personal account". I added an email account to the Business account which I am not using in any of the folders, just trying to use it to access the App.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the info. As this is related to how the Workfront app or service logs in, I'd recommend contacting them directly for further support.

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