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AST2's avatar
AST2
Helpful | Level 6
1 year ago
Solved

Connection with Epson Printer just randomly stopped

Hi All,   Just out of nowhere when we scan from our epson printers (we have two) it no longer writes to drop box. See error message email below;     I have already carried out the fo...
Third Party Integrations
  • piercosta's avatar
    piercosta
    1 year ago

    It seems that Epson fixed the issue on their end:

     

    • Scan to Cloud disaster recovery notice (Wednesday, May 8th, 2024 11:00 (UTC))
      Thank you for using our products regularly.
      We apologize for any inconvenience caused to our users.
      An issue occurred that made Dropbox unavailable during the following times.
      • From May 1st, 2024 04:00 to May 8th, 11:00 (UTC)
      The problem has now been resolved and you can use the service.
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Sure thing AST2 - feel free to take your time and have a lovely weekend in the meantime! 

AST2's avatar
AST2
Helpful | Level 6
1 year ago

Hi Walter,

 

Looks like it is not just me having this problem. Seems to be quite a few. Interestingly the timing is all the same. Mine stopped the exact same time as the others. Any chance you blokes changed something in the back end ?

 

Just seems to co-incidental. 

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