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Forum Discussion

barsci's avatar
barsci
Explorer | Level 3
3 years ago

Dropbox + calibre + android APP not working together now

Hi, I used for long time dropbox with android app like to Calibre-go and CalibreBox to sync my calibre library with my android tablet. But from a few months the apps release an error when i try to ...
Third Party Integrations
barsci's avatar
barsci
Explorer | Level 3
3 years ago

On Calibre-go: “Your account could not be autentinticated at this time. Please try again”
On CalibreBox: “Error communicating with the cloud”

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

You could try disconnecting the apps from this page, and then reconnecting them when accessing the mobile apps again, to see if this helps.

 

If it doesn't, then you'll need to contact the developers to see if something has been amended on their end.

  • barsci's avatar
    barsci
    Explorer | Level 3
    3 years ago

    I tried several times to disconnect from dropbox apps but the problem does not resolve.(I try now with same error)

    I am convinced that it depends on dropbox because the problem arose a few months ago simultaneously on the two apps

     

    Thanks for the help

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      We’re unable to provide support for third-party apps or services. As the error is occurring on both these apps at the same time, I can only recommend checking with the developers and if necessary, have them contact the Dropbox team via their own accounts.

      • barsci's avatar
        barsci
        Explorer | Level 3
        3 years ago

        I will try to contact them.

        I want to try with another android device as well and see how it goes

        Thanks for your help.

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