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AntonioC
Dropbox Staff
Dropbox StaffDropbox app for Android causing high battery usage
Hi there, I’m Antonio, a member of the Dropbox Mobile team. We’ve discovered an incompatibility issue between Dropbox’s app and Android OS that led to higher-than-normal battery usage on Android phon...
- Hi Alan, the main release of v76 will be rolled out 100% on this Wed. v78 will follow 2 weeks after that.
My versions are listed above.
I checked my battery usage list and Dropbox does not even appear let alone show any drain. I also have camera uploads enabled, photos and videos, Wi-Fi only, when battery level is greater than 40%. Sync contacts unchecked.
Try clearing the cache from the Dropbox settings menu? That should not affect operation.
I wonder if there is any functionality related to the draining that is not active on my older Android 5.0 phone.
Dropbox seems to be aware of the issue and keeps releasing new BETA versions that don't resolve the problem.
There is another thread where they are covering the issue with much more detail:
The current suggestion to roll back to a much older version is the only effective solution at the moment (from the other thread, the commenter is fabiovilan):
"Just uninstall your current version and download the latest 100% working version (64.2.2) from:
https://www.androidapksfree.com/apk/dropbox-64-2-2-6420200-apk-download/
You will need to allow to install from unknown sources and, after install, disable auto-update in google play. Other than that everything will work fine until a official fix that should take some time.
PS: I don´t work for dropbox, just another user with the very same issue."
Ya done messed up Dropbox! Get more of your team and escalate this issue ASAP, this is affecting users on my multi-person Team account and is a CRITICAL BUG.
It's beyond me how long this can go on for. There should be a team of people on this 24/7 until fixed due to the consequences and inconvenience of the bug experienced by so many people! Get a grip Dropbox.
