Forum Discussion

AntonioC's avatar
AntonioC
Icon for Dropbox Staff rankDropbox Staff
9 years ago
Solved

Dropbox app for Android causing high battery usage

Hi there, I’m Antonio, a member of the Dropbox Mobile team. We’ve discovered an incompatibility issue between Dropbox’s app and Android OS that led to higher-than-normal battery usage on Android phon...
Mobile
Third Party Integrations
  • weilhuiz's avatar
    weilhuiz
    9 years ago
    Hi Alan, the main release of v76 will be rolled out 100% on this Wed. v78 will follow 2 weeks after that.
  • Jay's avatar
    Jay
    8 years ago

    We’re glad to hear about this. We’d recommend that if any users still experience battery issues to contact our team directly so we can investigate this matter on an individual basis.

weilhuiz's avatar
weilhuiz
Icon for Dropbox Staff rankDropbox Staff
9 years ago
Hi @faviovilan,

Thanks for being patient with us. May I ask you to try the 76.1.6 again but this time with the setting "When to upload" equals to "Battery level is greater than 30%"? Please let us know if things improve.

Also, please make sure there are no stats showing in the BetterBatteryStats before running the new version. Thanks.
JoakimT's avatar
JoakimT
Explorer | Level 4
9 years ago

Have been running 76.1.6 all day and battery usage seems to be back to below 1% now.

Will keep you posted but it looks promising.

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