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Arek Luc's avatar
Arek Luc
Helpful | Level 6
3 months ago

Dropbox Paper mobile app will be discontinued on October 9th

Today I've received an email that  the Dropbox Paper mobile app will be discontinued on October 9th. So it looks like all the documents won't be accessible on smartphones which in this day and age is a major bummer. What's the rational behind this shocking decision? Does this mean Paper as a whole is on the chopping block?

6 Replies

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 months ago
    Arek Luc wrote:

    So it looks like all the documents won't be accessible on smartphones which in this day and age is a major bummer

    You can access via the website. In fact the app hasnt been updated in over 2 years :( 

    Arek Luc wrote:

    Does this mean Paper as a whole is on the chopping block?

    They seem to really ramping up the development on it so I'd doubt it - they've made huge changes to it online, just not (clearly) via the App. 

  • Dell_Dropbox's avatar
    Dell_Dropbox
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Just adding some extra context, here's the FAQs on the Dropbox Paper app discontinuation that may address questions you have. 

    Obviously not ideal, but you can continue using Paper on Web on any of your devices after this date by logging into paper.dropbox.com using your browser. I would recommend bookmarking the page and then creating a shortcut on the home page of your phone. 

  • johnweidner's avatar
    johnweidner
    Collaborator | Level 9
    3 months ago

    I just tried it on the browser on my phone. (iPhone 16, Safari.) It seems to work just fine, and fast, so I don't think we need to be worried. 

  • johnweidner's avatar
    johnweidner
    Collaborator | Level 9
    3 months ago

    "Ramping up development" sounds exciting to me, I'm a big Paper fan. If they need comments and criticisms, I'm available...

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey there johnweidner - thanks for joining the discussion here and please feel free to share any feedback you might have and we'll make sure to forward it to the right people. 

  • Struktv's avatar
    Struktv
    Explorer | Level 4
    3 months ago

    I use my To Do list daily in paper and now through a mobile browser the screen loses about 30% in size due to the menu and navigation bars in the browser. When you go to input something and you then lose 50% of the screen to the keyboard, you are now down to 1.5 inches of readable screen. If paper mobile is going I will probably dump using it all together and use something else. They got rid of DropBox password too recently so the platform is obviously starting to degrade more and more functionality and I am guessing will probably continue until there is nothing left. I think its probably time to start moving all of my files to another platform completely and cancel the subscription.  

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