Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
anonymous
3 months agoDropbox Vault will be discontinued
Do you know what you are you doing ?????
Hey guys!
Thanks for showing your interest in Dropbox Vault.
To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to discontinue Dropbox Vault.
From March 4th Dropbox Vault will no longer be available. If you’re currently using your Vault, that folder will automatically turn into a standard Dropbox folder, that doesn’t require a PIN to access. The files in your folder will remain the same.
I hope this clarifies!
35 Replies
Sort By
- dwolanskiNew member | Level 1
It appears they didn't ask the consumer about this decision, just the higher ups at Dropbox. Maybe these young bucks ought to Google what Coke did back in the 90s. History always repeats itself.
- foundsoundHelpful | Level 6
I’m absolutely livid now. My yearly subscription makes it impossible for me to downgrade until October 2025! So, Dear Dropbox, I’m sure you will now offer me the ability to cancel or downgrade my subscription for full or pro-rated dollar amount, CORRECT?!?! Please provide links.
- SvesorNew member | Level 1
This is so bad!! Like many others here I've used Dropbox for many years, and I'm paying extra for it, not just for extra space but also for the security in the Vault. If no replacement comes up I must look for other alternatives than Dropbox.
- Tom SchNew member | Level 1
The question then remains as to what the difference is to other cloud providers. Vault' was important to me, you force users to look for alternatives. Is that intentional?
- lgriselHelpful | Level 5
But why did you stop Vault? a useful and essential function. I am very angry ... do you have a solution to protect a file? You overwhelm you but do not propose anything to replace. in a necklage
But why did you stop Vault? a useful and essential function. I am very angry ... do you have a solution to protect a file? You overwhelm you but do not propose anything to replace. in a necklage
- AxxxxNew member | Level 1
What a stupid decision. I’ll just downgrade my Dropbox plan as that is the only premium feature I value. Most of my work stuff is one OneDrive anyhow.
- foundsoundHelpful | Level 6
If Dropbox is dead set on discontinuing Vault then, for the price we pay, they could and should offer a new “more secure” product and migrate our files automatically. Maintaining a Dropbox account is like playing a shell game.
- IanScazNew member | Level 2
What a crazy decision. I've used and paid for Dropbox for 10 years and the Vault file is essential for me. Like others here I will regretably have to find another cloud storage solution.
- nwanerdyNew member | Level 1
I will move to another cloud storage because of this
- anonymous
Guessing its a cost cutting exercise as Vault is an add on to their Plus and Pro packages. Its a shame as there are other Dropbox apps that needed to be culled first before Vault.
You would of thought they could of at least posted an explanation?As I mentioned in another thread, Dropbox's record when it comes to data breaches hasn't been good so the extra layer of Vault security was a bonus.
With this Vault security layer now discontinued I will also be fully migrating over to another solution, probably OneDrive.
The trust in Dropbox's management has been taking hits with their dubious decisions lately, this is the final straw!Edited to say ..... Found a Dropbox Support answer below from another forum...
Reads to me that they possibly have found security issues with their software and pulled it before Vault was compromised ....- Megan
Dropbox Staff
Hey guys!
Thanks for showing your interest in Dropbox Vault.
To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to discontinue Dropbox Vault.
From March 4th Dropbox Vault will no longer be available. If you’re currently using your Vault, that folder will automatically turn into a standard Dropbox folder, that doesn’t require a PIN to access. The files in your folder will remain the same.
I hope this clarifies!
- toldu17butiliedNew member | Level 1
I've been leaving this service renewing on autopilot for years now purely for this feature and laziness to change. Looks like I'm just got the impetus to create a little app to solve this problem for myself for free essentially. Silly decision
- mpstrykerNew member | Level 2
Vault is essential for using Dropbox with both private personal files and professional work files. I will look for an alternative to Dropbox now. Removing Vault seems to me to be a crazy decision. It was fine that Vault was accessible only through the website, whereas the folders outside of Vault were integrated into the file systems of my Mac and Windows machines. Without Vault, personal files turn up on Mac Spotlight or may be inadvertently opened during work or screen sharing with colleagues. This is unacceptable.
- mpstrykerNew member | Level 2
I am not a new member. I have used Dropbox for many years. I guess the characterization is just a bug and Dropbox’s forum system.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!