2025 sparked some incredible conversations across our community 👩💻. Discover the highlights and see what’s ahead in 2026.
Forum Discussion
Anonymous
11 months agoWill Dropbox Vault be discontinued?
Do you know what you are you doing ?????
Hey guys!
Thanks for showing your interest in Dropbox Vault.
To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to discontinue Dropbox Vault.
From March 4th Dropbox Vault will no longer be available. If you’re currently using your Vault, that folder will automatically turn into a standard Dropbox folder, that doesn’t require a PIN to access. The files in your folder will remain the same.
I hope this clarifies!
37 Replies
Replies have been turned off for this discussion
- Svesor11 months agoNew member | Level 1
This is so bad!! Like many others here I've used Dropbox for many years, and I'm paying extra for it, not just for extra space but also for the security in the Vault. If no replacement comes up I must look for other alternatives than Dropbox.
- foundsound11 months agoHelpful | Level 6
I’m absolutely livid now. My yearly subscription makes it impossible for me to downgrade until October 2025! So, Dear Dropbox, I’m sure you will now offer me the ability to cancel or downgrade my subscription for full or pro-rated dollar amount, CORRECT?!?! Please provide links.
- toldu17butilied11 months agoNew member | Level 1
I've been leaving this service renewing on autopilot for years now purely for this feature and laziness to change. Looks like I'm just got the impetus to create a little app to solve this problem for myself for free essentially. Silly decision
- dwolanski11 months agoNew member | Level 1
It appears they didn't ask the consumer about this decision, just the higher ups at Dropbox. Maybe these young bucks ought to Google what Coke did back in the 90s. History always repeats itself.
- mattvw10 months agoNew member | Level 1
Decided to comment on another post about Vault going away to show how angry I am about this decision...
I whole-heartily agree with the main post and all the comments. As a paying customer for 15+ years now, I am extremely upset and disappointed in this decision. It seems completely out of left field and without any consultation with paying customers as to what they think. It seems to be a purely cost-cutting measure at the detrimental expense of the security and peace of mind of all their users.
It's just a slap in the face.
I hope Dropbox reconsiders this very ill-considered decision, or I (and likely others) may have to look for alternative solutions.
- TBox0910 months agoHelpful | Level 5
Count me as one of the livid Dropbox customers (soon not to be) about the discontinuation of a password encrypted Vault. What other options are out there. I've used Dropbox for over 10 years and I'm thinking it's time to make a change. Suggestions??
- speedoflight10 months agoNew member | Level 1
I have been a paid user for more than 10 years. My institution has free box and onedrive accounts with 200GB and 1T capacities respectively. One main reason I stick with dropbox is the vault folder, which provides an extra layer of security for certain files. I will have to over come my laziness to move to onedrive if this essential feature is taken away.
- Joedmartinez10 months agoNew member | Level 1
Frankly- I’m tired of Dropbox constantly changing things around- they are careless about their customers and the experience they provide. Vault is a valuable feature to me that they are removing and it’s enough for me to finalize my transition to Box.
It’s also incredibly concerning that they would just unprotect critical files without a users consent.
- TBox0910 months agoHelpful | Level 5
Thanks for the reply and for the tip about OneDrive. I'll definitely be looking at that service. Appreciate it!
- TBox0910 months agoHelpful | Level 5
Agree 100% Joedmartinez. I'm actively researching a new file sharing service. Vault was the only reason that I went with Dropbox. If you do indeed make the switch a different service, please let us know which one.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!