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Forum Discussion
Dropbox warning about my space is blocking the MS Word interface (online)
I have encountered an issue with Dropbox when using Microsoft Word (Online editing). When my Dropbox storage is nearly full, a warning message appears below stating:
“You only have xxx MB of spac...
Mark
Super User II
Super User IIAnd I'm using Dropbox cloud/web-version.
Have you tried a different browser? How about clearing cache and cookies and making sure your resolution is at 100%?
What browser/version is it?
I have tried with Chrome and Edge, same problem. Tried clearing cache, does not help, and resolution is at 100 %. E.g., Chrome version is 137.0.7151.120 (Official Build) (64-bit) (I have automatic update, so it should always be the latest one).
- Hannah
Dropbox Community Moderator
Thanks for bringing this to our attention, MN12.
Does this happen with all Office files?
And does it happen only with existing files or when creating new documents as well?
It happen with all Office files, with existing files and when creating new documents.
- Rich
I have tried with Chrome and Edge, same problem.
Those are, technically, the same browser. They're both based on Chromium so if there's a display issue with one, you'll often have the same issue with the other. If I have an issue in one of those, I usually test in Firefox.
It overlays the bottom part of the Word window, covering important elements such as footnotes and the footer section.
Is your window maximized? Also, you said your resolution is at 100%. What about the zoom level of your browser? Hold CTRL and move your mouse wheel. Does that change the positioning of the message at all?
