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adschepps's avatar
adschepps
Explorer | Level 4
3 months ago

Folders aren't in alphabetical order when I try to add a file or attachment on iOS Outlook

When using outlook on my iPhone, the Dropbox folders are not alphabetical when I try to add a file/attachment.  anyone else experience this?  Any solutions?
iOS
Third Party Integrations
adschepps's avatar
adschepps
Explorer | Level 4
3 months ago

I am using iOS 18.6

attached is a screenshot of the folders. As you see they are in no particular order. 

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey adschepps, I hope it's okay for me to jump in here.

Is this behavior new? And if so, when did you first notice it?

Keep in mind that if this is what you see within the Outlook app, it might be worth checking with Microsoft support, to see if there's something going on on their end.

  • adschepps's avatar
    adschepps
    Explorer | Level 4
    3 months ago

    This is not new. It’s been going on for quite some time now. I’ve just reached a breaking point where I can’t take it anymore. It sounds like no one else is experiencing this?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 months ago

      I understand, this can be frustrating for sure.

      I'd suggest checking out this page with info on how to contact Outlook for support from within the Outlook app or checking out their Community for related articles.

      Do let us know what you come up with!

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