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Forum Discussion
anneg35
3 years agoExplorer | Level 3
"Get files to dropbox" apps on wix web site
Hi,
I use the "Get files to Dropbox" app in my web site since more than 2 years. Since the 17th of february, whon someone upload a file via the dedicated web page, I receive the mail of notification from wix that a new file has been uploaded in the dropbox but there is no file in the dropbox. I have contacted the wix support team that has checked and says that the file is well sent to dropbox, so that the problem should be with dropbox. Is ther someone that can help me on that subject ?
Thank you
11 Replies
- Hannah3 years ago
Dropbox Community Moderator
Not a problem, Anne!
I'm happy to see the issue was eventually resolved.
If you need anything else, make sure to give us a shout.
Have a great week ahead!
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