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Forum Discussion
splouffe
3 years agoExplorer | Level 4
Google Sheets & Slides crashes with Chrome browser
Hoping someone can help as Dropbox is saying this is a Chrome issue and can't resolve.
My company uses Dropbox for files. I open excel & powerpoint files from dropbox.com to google sheets & slides...
Nancy
Dropbox Community Moderator
3 years agoThat’s necessary indeed, as this is related to the integration showing on your Connected apps page.
Also, something more I wanted to suggest is to open an incognito window from your Chrome browser, and access your Google Sheets/Slides. Do you experience the same behavior?
Finally, what’s the OS version of your device, as well as the version of the Chrome browser you’re using?
I'd like us to isolate this as much as possible to see what's going on.
JulianRauch
3 years agoExplorer | Level 4
Hey Nancy,
my chrome version is: Version 101.0.4951.41 (Offizieller Build) (arm64)
Mac OS version is: Monterey 12.3.1. on an Apple Macbook Pro Max M1
Thank you for your help!
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