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Forum Discussion

splouffe's avatar
splouffe
Explorer | Level 4
4 years ago

Google Sheets & Slides crashes with Chrome browser

Hoping someone can help as Dropbox is saying this is a Chrome issue and can't resolve. My company uses Dropbox for files.  I open excel & powerpoint files from dropbox.com to google sheets & slides...
edit
Google
Web
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey sustainingfarmers, sorry to hear this is still an issue for you.

 

To disconnect the integration from your account, navigate to your Connected Apps tab and remove it from there.

 

Once this is done, you can re-connect to your account through the App Center. 

 

Let us know if this improved matters for you, Maggie. 

sustainingfarmers's avatar
sustainingfarmers
Helpful | Level 7
4 years ago

Walter, thanks for the support.

 

I disconnected Google from my Connected Apps. When I go to the App Center to reconnect, there is no option to connect. Instead, there is only a Learn More button. See the screenshot below.

 

Please help!

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Sorry to jump in here, sustainingfarmers!

     

    If you go to the connected apps page in your account settings, do you see Google as an option there?

  • sustainingfarmers's avatar
    sustainingfarmers
    Helpful | Level 7
    4 years ago

    Hannah, I appreciate you jumping in! 

     

    Google is no longer listed as a connected app. Gmail still is, but that was connected as a separate app.

     

    Can you advise?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi mir3oevs, if you try to edit a Google doc via your Dropbox account, do you get the option to connect to a Google account from there?

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