Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Google Sheets & Slides crashes with Chrome browser
Hoping someone can help as Dropbox is saying this is a Chrome issue and can't resolve.
My company uses Dropbox for files. I open excel & powerpoint files from dropbox.com to google sheets & slides...
Hannah, an incognito window doesn't work for the reason cited by tannerfalk.
This is not a problem with Google Drive files on their own. They function outside of Dropbox seamlessly. However, the purpose of the Google-Dropbox integration was for Dropbox users to be able to create and store all kinds of files within the same system: Dropbox.
The Google integration WITH Dropbox is the problem. We have to be logged into our Google Workspace accounts for the integration with Dropbox to function at all.
This was billed as an exciting new feature through Dropbox a couple of years ago. I watched a whole presentation on it by the Dropbox founder! We signed up for a Google Workspace account and a Dropbox Business account primarily to have the functionality provided by this integration. Without it functioning, leaving Dropbox entirely is a real consideration, sadly.
Maybe this is an issue that Dropbox can troubleshoot with Google engineers to provide the functionality promised? I feel confident that it is not a user issue.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorThanks everyone for letting us know about this and for all the info you provided.
Would it be okay if we reached out to you via email, so we can investigate further?
Hannah, yes, please reach out via email. That would be appreciated!
- Megan
Hey sustainingfarmers, just sent you an email, in order for us to have a closer look into this!
Thanks a bunch!
Yes, please do.
- Megan
