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Shakarshed's avatar
Shakarshed
New member | Level 2
3 years ago

I get a blank screen, when I try to send a document for signature

Hi, I want to send a document for signing but can not do so because when I click on Signature and pick Send for Signature, I get a blank screen (white).

 

What am I missing?

13 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Shakarshed, thanks for letting us know about this.

     

    Would you mind sending us a screenshot of what you see on your end when trying to do this, so we can have a visual as well?

     

    If you try to do this through a different browser or a private browsing window, are you getting the same behavior?

     

    Let me know and we'll go from there.

  • Steve05's avatar
    Steve05
    New member | Level 2
    3 years ago
    How did you fix as this is happening to me?
    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Steve05, did you try Hannah's suggestion above to switch browsers and see if that helps? 

       

      If the issue persists after that, feel free to upload a screenshot of what you see, and we'll have a look for you.

       

      Thanks!

      • Jeff72's avatar
        Jeff72
        Explorer | Level 3
        3 years ago

        I would like to add that I am having the same issue. Latest version of Microsoft Edge Chromium version 114.0.1823.79 Offical Build

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