Forum Discussion

Shakarshed's avatar
Shakarshed
New member | Level 2
2 years ago

I get a blank screen, when I try to send a document for signature

Hi, I want to send a document for signing but can not do so because when I click on Signature and pick Send for Signature, I get a blank screen (white).

 

What am I missing?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Shakarshed, thanks for letting us know about this.

     

    Would you mind sending us a screenshot of what you see on your end when trying to do this, so we can have a visual as well?

     

    If you try to do this through a different browser or a private browsing window, are you getting the same behavior?

     

    Let me know and we'll go from there.

  • Steve05's avatar
    Steve05
    New member | Level 2
    How did you fix as this is happening to me?
    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff

      Steve05, did you try Hannah's suggestion above to switch browsers and see if that helps? 

       

      If the issue persists after that, feel free to upload a screenshot of what you see, and we'll have a look for you.

       

      Thanks!

      • Jeff72's avatar
        Jeff72
        Explorer | Level 3

        I would like to add that I am having the same issue. Latest version of Microsoft Edge Chromium version 114.0.1823.79 Offical Build

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