I have a problem accessing audio files using Transcribe+ on iOS

OK, just reinstalled both apps. When launching Transcribe and clicking on Dropbox link in Edit bar, window says "Content Unavailable. The folder contents could not be displayed because of an unknown error."

You should be able to do it from within Transcribe itself somehow, but can you try uninstalling both apps and reinstalling them first, to see how that goes?

I haven't tried that. How do I do it? When I click on Jay's link above I don't see the app in the Dropbox Content list.

Hi from me as well, Craig H.5!

I'm afraid there aren't any controls in the Dropbox settings for syncing with 3rd party apps, but not sure about iOS itself or the 3rd party app itself.

My best bet would be that it's some kind of setting within Transcribe.

Did you try disconnecting and reconnecting it to your Dropbox account, to see if that helps?

At the bottom of the dialog it says, "Syncing with Dropbox has been paused". Are there any controls in the iPad Settings I should look at?

Thanks for the info, as this issue is occurring in a different app, there isn't much support we can provide. 

You could try disconnecting the app from this page, and then reconnecting it again in Transcribe to see if this helps.

If the Dropbox mobile app is syncing normally, and files can preview from that app, then it could mean that the apps aren't connecting to your Dropbox account somehow.

They don't have a support group. At least, I haven't been able to find one. When I click on the support link on their website I get an error page. However, I have noticed that I get the same result using other similar apps.

Have you tried contacting the developers of that app for further assistance on what could be causing this?

This only appears in the dialog window from Transcribe. My Dropbox iOS app shows perfecting syncing.

Hi Craig H.5, thanks for bringing this to our attention.

Just for clarification, is this icon visible in the Dropbox mobile app, or the Transcribe app?

A screenshot showing this, would help greatly!