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oscar01's avatar
oscar01
New member | Level 2
1 month ago

I've connected Dropbox with CSEntry, but my apps don't appear.

Hello, dear community, I need help to finish something. I try to connect CSEntry and Dropbox. First I succeed the deployement CSPro to Dropbox.  Now when I try to connect Centry and Dropbox, it w...
Third Party Integrations
oscar01's avatar
oscar01
New member | Level 2
1 month ago

Okay, I understand.

However, the connection was working, but now when I try again, it doesn't work. Is this a problem related to CsEntry, or could it be partly your fault?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
1 month ago
oscar01 wrote:

However, the connection was working, but now when I try again, it doesn't work. Is this a problem related to CsEntry, or could it be partly your fault?

Has the app been updated lately? The root certificates that the API uses changed back in January (with 18 months notice). If an app is using an older SDK that doesn't have those new certificates, it wouldn't be able to connect to Dropbox anymore. If this is the case, the developer of that app needs to update it to use a newer SDK.

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