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PZ_01's avatar
PZ_01
Helpful | Level 5
3 years ago

Latest Dropbox Intefering with MAC Android USB Transfers

Wanted to share that I kept getting 'No devices found' type messages from both Android File Transfer and OpenMTP, the tools I use to do Android transfers using a USB cable. After a lot of research I discovered that Dropbox can interfere.

 

As soon as I quit Dropbox my phone got detected and I could do transfers. The hint came from OpenMTP itself that provides a diagnostic message about a list of Applications that can interfere.

 

Specifications:

- Apple M1 Ventura 13.0.1 (22A400)

- Android Pixel 6A

- Dropbox Version v163.4.5456

Third Party Integrations

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi alan_feedwire - sorry to hear about this.

     

    Could you please clarify your device's exact OS version and the status and version of the Dropbox desktop app as shown in your menu bar? 

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