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cruxt's avatar
cruxt
Explorer | Level 4
2 years ago
Solved

Lightroom Classic (Mac) Catalog Folder Structure broken through /Library/Cloudstorage change - help!

I recently updated my Dropbox library to the new structure (I believe) required by Apple and this has caused a breaking issue on Lightroom Classic on Mac because of the path structures have changed ...
desktop
Third Party Integrations
  • RSMT's avatar
    RSMT
    2 years ago

    Good news!

     

    This issue is solved by creating new presets in the Lightroom Import Module to a new disc location. By creating these new presets, the "Library/Cloud Storage/" is automatically added to the file structure of this new location.

     

    Next step, in the Lightroom Library Module, was to move all folders to this new location. Everything is working fine now. Also edits in Photoshop are saved in the right location.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi cruxt, thanks for bringing this to our attention.

 

We appreciate your feedback on this matter. Have you already been in contact with the support team regarding this issue?

 

This will help me to assist further!

  • cruxt's avatar
    cruxt
    Explorer | Level 4
    2 years ago
    No I have not. Wanted to start with the community first. Will bring to support team
  • cruxt's avatar
    cruxt
    Explorer | Level 4
    2 years ago

    Hi Jay - still no reply from the support team - any solutions are appreciated. 

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey cruxt sorry to jump in here, but could you share your ticket ID with us so that we can look it up in our system? 

      • cruxt's avatar
        cruxt
        Explorer | Level 4
        2 years ago

        Sure - #23086795

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