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cruxt's avatar
cruxt
Explorer | Level 4
2 years ago
Solved

Lightroom Classic (Mac) Catalog Folder Structure broken through /Library/Cloudstorage change - help!

I recently updated my Dropbox library to the new structure (I believe) required by Apple and this has caused a breaking issue on Lightroom Classic on Mac because of the path structures have changed ...
desktop
Third Party Integrations
  • RSMT's avatar
    RSMT
    2 years ago

    Good news!

     

    This issue is solved by creating new presets in the Lightroom Import Module to a new disc location. By creating these new presets, the "Library/Cloud Storage/" is automatically added to the file structure of this new location.

     

    Next step, in the Lightroom Library Module, was to move all folders to this new location. Everything is working fine now. Also edits in Photoshop are saved in the right location.

cruxt's avatar
cruxt
Explorer | Level 4
2 years ago

Sure - #23086795

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi cruxt, thanks for the ticket ID. I can see that you're currently in communication with a specialist agent regarding this matter. They'll be able to continue to assist you from there on.

 

I've gone ahead and prioritized the ticket to expedite matters on your behalf.

  • RSMT's avatar
    RSMT
    Helpful | Level 5
    2 years ago

    Hi Jay,

    I’ve exactly the same annoying issue as described here. Is there a fix, or do I need to create a ticket as well?

    Thanks,

    Ron

     

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey RSMT, thanks for posting here! 

       

      If you could create a ticket number, and share it with us, that'd be amazing. 

       

      Thanks a bunch! 

      • RSMT's avatar
        RSMT
        Helpful | Level 5
        2 years ago

        Created a ticket:  #23182912

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