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Movin's avatar
Movin
Explorer | Level 4
4 years ago
Solved

Microsoft Office access to files and folders in Dropbox

Hello,   I have seen a post regarding access rights given on files and folders when using Microsoft office online and would appreciate a clarification. I have user with which I am sharing an...
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Microsoft Office
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Third Party Integrations
  • Megan's avatar
    Megan
    4 years ago

    Hi Movin, Microsoft has access to the files a user chooses.

     

    And even if a file is personal, and user chooses to edit it with Microsoft, that won't allow you or any other Dropbox user to access it. It doesn't share the file with anyone else. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Movin, thanks for posting your question to our Community today.

 

Can you let me know at which point of the process, does this pop-up show up?

 

And are they trying to do this using the Excel app on their computer or when trying to edit the files through Excel for the web on our website?

 

Once I know more, I'll be able to better answer your query.

 

Thanks!

Movin's avatar
Movin
Explorer | Level 4
4 years ago

Hi!

 

This appears just right after they click on the edit dropdown box "excel on the web". I guess they do not have have Microsoft office installed?

Not sure as I did not have that issue.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi Movin, in order to use Excel on the web, since it uses the Office site to edit files via Dropbox, it's asking for permission to access the files on Dropbox. This would only be when you choose to edit files. 

     

    If they don't want to do that, they could install the Dropbox desktop application, allow the files to sync to their computer, and then use their desktop version of Excel to edit files, and the saved changes to sync to the site.

    • Movin's avatar
      Movin
      Explorer | Level 4
      4 years ago

      Hello,

       

      Many thanks for the feedback! I guess there is no other option. I understand the user is afraid that Microsoft may have access to all other files he/she has in the dropbox. Is this fear correct?

       

      Many thanks,
      Patricia

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Hi Movin, Microsoft has access to the files a user chooses.

         

        And even if a file is personal, and user chooses to edit it with Microsoft, that won't allow you or any other Dropbox user to access it. It doesn't share the file with anyone else. 

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