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Forum Discussion

Scott H.'s avatar
Scott H.
Collaborator | Level 9
7 years ago

"Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

Hey folks, When viewing dropbox files from the Safari browser (Safari v 13.0) I can no longer see the "Show in Finder" or 'Open in Word" / "Open in Adobe Acrobat" options for files.  I also have ...
desktop
Third Party Integrations
Scott H.'s avatar
Scott H.
Collaborator | Level 9
7 years ago

Hi all,

So I've updated to Mac OS Catalina running Safari Version 13.0.2 (15608.2.30.1.1) and Dropbox v82.4.155 the issue still persists. 

This issue affects my productivity workflow so i got a Mac Specialist to have a look at it for me. He is able to reproduce the error on his own machine and is unable to find a solution. Thinks it may be a bug in either Safari or Dropbox. 

Additionally, I've just bought my daughter a Macbook Air and I am able to reproduce this same error on her device running Mojave and Safari 13.0 and also after upgrading to Mac OS Catalina running Version 13.0.2 (15608.2.30.1.1) & Dropbox v82.4.155.

So still no further ahead but I thought I'd post back here just in case this information is useful to anyone. 

Scott

 

tsigel's avatar
tsigel
Helpful | Level 5
7 years ago

Hello! 
I have exactly same problem 
MacOS Catalina 10.15, Safari 13.0.2, Dropbox 82.4.155
i have "open in Finder" button in Chrome but i need it in Safri

  • Scott H.'s avatar
    Scott H.
    Collaborator | Level 9
    7 years ago

    Hi tsigel 

    I'm sorry to report that I haven't been able to resolve the problem. (but it's good to know that I'm not alone). 

    I'll keep looking for a solution. 

    Scott

     

    • tsigel's avatar
      tsigel
      Helpful | Level 5
      7 years ago
      Hi Scott H. All my office colleagues working on Mac have the same problem. You are not alone)

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