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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Re: 'Can not upload the file' error when attaching from Dropbox to Gmail on Android

Thanks, oceanstar.

 

Just wanted to mention that the team is aware of this issue and are currently working on it.

 

Once we have an update, we'll let you know.

6 Replies

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  • Spcookie's avatar
    Spcookie
    Explorer | Level 4
    2 years ago

    When will there be a solution, what is the problem and why is it taking so long?  I have a hard time understanding a company as large as Dropbox in the cloud business that they cant figure this out.  I am beyond frustrated and thinking about a change.  This impedes my ability to run my business.  I dont think I should have to figure out work arounds which cost me time.  VERY ANNOYED!

  • Stevensimpson's avatar
    Stevensimpson
    Helpful | Level 7
    2 years ago
    It sounds like you need new staff as it has been like this for months. If they can't fix something as small as this by now, I suggest they look for a new job
  • KLOC451's avatar
    KLOC451
    New member | Level 2
    2 years ago

    I have the same problem with a new Motorola RAZR+ with Android 13. Attaching Dropbox files has worked perfectly until today when it starts to attach the file and then says, "can't attach file."   Tried attaching from other cloud-based storage and no problem. 

  • Kbroc's avatar
    Kbroc
    Explorer | Level 4
    2 years ago
    Can we please get an update on this, it has been months and I pay close to 1k a year for this service and to not be able to upload attachments through the Gmail app us highly inconvenient. This needs to start working
  • mike7777's avatar
    mike7777
    Helpful | Level 5
    2 years ago

    Yes I am also having the same issue! Very Annoying indeed! 

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