Forum Discussion

'- -.4's avatar
'- -.4
Helpful | Level 6
2 years ago

Re: Connection with Epson Printer just randomly stopped

Today, my Epson Connect can't seem to transfer to Dropbox. It worked yesterday. The big change today was Xfinity sent me a new router/modem, but I connect it with the same SSID and password. Scans to Evernote are working fine, as well as scans to E-mail.

 

I tried disconnecting Epson Connect from Dropbox, and also deleting it from Epson Connect, and then reconnecting them. Didn't work. The only thing else I can think of is disconnecting for a little while longer, and turning the printer off overnight.

 

I wanted to see if others are having a problem. I did not have this problem yesterday.

7 Replies

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    There have been a few people mentioning Epson (and Brother) issues recently. 

     

    It seems like they've done some tweaks/updates which have broken things. I suggest speaking to them as the issue seems to be software related. 

  • Josh L.20's avatar
    Josh L.20
    Collaborator | Level 10
    2 years ago

     

    Mark - the issue isn't with EPSON or Brother. It's with Dropbox, based on invalidated Oauth2 tokens (JWT, etc.).

  • tjbjmp's avatar
    tjbjmp
    Explorer | Level 4
    2 years ago

    Mark,

    How likely is it that two different companies did something to break the connection to DropBox on the same day at the same time?

  • MMarchincin's avatar
    MMarchincin
    Helpful | Level 6
    2 years ago

    I don't think the issue is with epson or brother but dropbox.  but again I am just frustrated user not assoiciated with dropbox.  I am just waiting for a fix as is everybody else.

  • Slegnor's avatar
    Slegnor
    Explorer | Level 4
    2 years ago

    Same issue here, the fact Epson's Scan to Cloud settings can see my Dropbox file structure proves it's not Epsons issue but Dropbox's

  • lbrenman's avatar
    lbrenman
    New member | Level 2
    2 years ago

    Thx Josh. Wouldn't deleting the connection from Epson connect and re-creating fix a token issue? I tried that and still the same issue 😕

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