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Julia24
3 years agoExplorer | Level 3
Re: "Error 403: disallowed_useragent" when trying to sign in to Dropbox to access Excel file
I just bought a new phone (Android) and installed Dropbox. I login, see my files, but when I try to open one, a page appears asking me to login to Dropbox again to connect to Microsoft Office integration. I connect to Dropbox again and this error appears: 403 error disallowed useragent. Can someone help me?
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