Re: Logic Pro files disappearing

Hey Gomba, it sounds like you're using a beta version of our app.

Can you try downgrading from your account settings, and turning Early Access off?  Then once you do this, you can try downloading our stable build and installing it. 

Also, if you visit your account online, are you able to see your Logic files there? 

Ok. Turned Early Access off. I'm installing again the application. I assume it's going to take a while to sync the file list once again. Will come back here when it's done.

About files on dropbox website:

Yes, they appear normally as .logicx library. But when I download them directly from website, they come as .tar files and when I try to open them an error occurs:

After reinstall and re-sync (version 189.4.8427), now there's a lot of sync issues regarding .logicx libraries (and they don't appear to me in Finder).

Thanks for the update here, Gomba.

Does it help if you give Dropbox full disk access?

Apparently not 😞

Thanks for checking, Gomba.

Your issue looks a lot like the one in another thread here on the Community.

Take a look at Sam's response here and if the issue persists after the next update of the app, reply back to us here, to let us know.

It is very annoying that we are paying good money for apple computers and dropbox services, and no one is giving us any solution to this problem. We are professionals paying for professional services and professional equipment. We still don't know when and why this happens. Why some files are corrupted and others not. Does it depends on the Dropbox version? Is it only related to the OS version, or also to the computer? 

We neither have a temporary solution or workaround to, at least, keep going with our jobs. Some people is even claiming they can not recover their sessions that were stored in dropbox.

Hannah, I'm now in version 190.4.6383 and the problem still persists 😞