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Forum Discussion

Jled81's avatar
Jled81
Explorer | Level 3
2 years ago

Restoring my computer from a Dropbox Backup is slow

Hard drive crashed, attempting to restore to new one Nothing seems to be happening  
Dropbox Backup
FAQ
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

How long have you given it? 

What does it say if you mouse over the Dropbox icon?

Jled81's avatar
Jled81
Explorer | Level 3
2 years ago

It's been over an hour

 

It says up to date

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Jled81, thanks for messaging the Community!

     

    Restoring from a computer backup can take time depending on the number of files in the backup.

     

    I'd recommend giving some more time for the backup to continue.

     

    Keep me posted!

    • Jled81's avatar
      Jled81
      Explorer | Level 3
      2 years ago

      Let it run overnight. Didn't do anything. Today I was able to download 2 folders manually. The next 2 that I need I get the message "Attempted to zip too many files"

    • Jled81's avatar
      Jled81
      Explorer | Level 3
      2 years ago

      Today I was able to download 2 folders manually. The next 2 that I need I get the message "Attempted to zip too many files"

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        To clarify, has your backup been fully restored now or is there no progress still? 

         

        Are you trying to download your backup files, or files from your Home page, when this error appears?

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