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Forum Discussion

Rexthewolf's avatar
Rexthewolf
Helpful | Level 6
4 years ago
Solved

Sync and backup problems with DataVault

Hi  First post - hope someone can help   I've been using DataVault for many years for storing passwords and other information. It has some form of integration with Dropbox to allow it to share d...
sync
Third Party Integrations
  • Mark's avatar
    Mark
    4 years ago

    It is showing as a Dropbox issue but that error is showing as an error in the Dropbox link which is what they write in to their own software - so they basically use some code from here to connect the systems together. It sounds like there is an issue in that. 

NickDV's avatar
NickDV
Explorer | Level 3
4 years ago

I'm still using Data Vault.  

Strange that my Android tablet is the only device that isn't syncing properly through Drop Box.  My iPhone and Windows PC are not having any problems.  And since I don't change passwords all that often, I have no problem waiting a couple weeks if this update actually fixed the problem.  I'll update this thread one way of the other...

gadgets906's avatar
gadgets906
Explorer | Level 3
4 years ago

Desktops and Apple all have implemented the new protocol for drop box which Data Vault platform resides on. Android for Data Valult had not implemented the protocol and is not syncing with the Drop Box File.  It is not a good sign that Data Vault dropped the ball on this and is now playing catch up. 

  • Rexthewolf's avatar
    Rexthewolf
    Helpful | Level 6
    4 years ago

    In a second email I received from DataVault, they said the their tech/development guys were based in Ukraine and that was the cause of the delays. If that is the case, customers might have been more sympathetic, but this excuse was only offered many weeks after first complaints. I have bought 2 additional apps until I found one I was happy with. Their response isn't good enough 😕

    • gadgets906's avatar
      gadgets906
      Explorer | Level 3
      4 years ago

      What apps did you find? Interested in transitioning. 

      • Rexthewolf's avatar
        Rexthewolf
        Helpful | Level 6
        4 years ago

        The one I have settled on is called SafeInCloud. It syncs via Dropbox etc and you can import your old DataVault data - good once you get used to it. Also tried Password Safe I didn't like it so much but just my personal preference. But.... 

        THERE IS A NEW VERSION/FIX FOR DATAVAULT ON THE PLAYSTORE TODAY

        I've downloaded and installed and it appears to sync OK but I've not fully checked it out yet. WOULD be interested in hearing other folks experience of it but for now I'm sticking with SafeInCloud as I know it works properly 

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