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Rexthewolf's avatar
Rexthewolf
Helpful | Level 6
4 years ago
Solved

Sync and backup problems with DataVault

Hi  First post - hope someone can help   I've been using DataVault for many years for storing passwords and other information. It has some form of integration with Dropbox to allow it to share d...
sync
Third Party Integrations
  • Mark's avatar
    Mark
    4 years ago

    It is showing as a Dropbox issue but that error is showing as an error in the Dropbox link which is what they write in to their own software - so they basically use some code from here to connect the systems together. It sounds like there is an issue in that. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago
James_W wrote:

IS IT DATA VAULT OR DROPBOX ISSUE?

Data Vault's issue - it sounds like you need to make sure you are using the newest version of software and if you are then speak to them. If the software is older than about 8 months old (i.e. no updates) they wont be using the newest APIs which will give you the error you are seeing. 

Rexthewolf's avatar
Rexthewolf
Helpful | Level 6
2 years ago

My software is all up to date 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago
    Rexthewolf wrote:

    My software is all up to date 

    Then you need to contact Data Vault for assistance as its there software I'm afraid. 

    • James_W's avatar
      James_W
      New member | Level 2
      2 years ago
      I will follow your advice and contact Data Vault.

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