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mg67's avatar
mg67
Helpful | Level 6
4 years ago
Solved

Synology Cloud Sync not working since Dropbox Business update

Hi all, first post here, and I'm not sure where to post this, since I don't know the solution yet.   We have a Dropbox Business subscription running with 15 users using several terabytes, more th...
dropbox business
Third Party Integrations
  • mg67's avatar
    mg67
    4 years ago

    So… I found my answer after all, there are two connection types for Dropbox available in Cloud Sync:

    • Dropbox
    • Dropbox Team Space

    The fine print reads : "29. To sync the team folders of upgraded Dropbox Business accounts (Team Space), select Dropbox Team Space when creating the connection. To sync other folders or member folders in Dropbox, select Dropbox." Once you know you know.

Niko81's avatar
Niko81
New member | Level 2
2 years ago

Im facing the same issue after the last update. When i try to use "Dropbox Team Space" to setup a new connection in cloudsync, it doesnt do anything and closes out. Did you change any other settings/permissions within dropbox?

I hope this will get fixed soon so all users with similar issues can get back to business.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Niko81 - sorry to hear you're having issues with this.

 

Since the problem you're facing comes from CloudSync, have you tried reaching out to them for further assistance perhaps?

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