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dropbox business
56 TopicsIs the Dropbox and Zoom integration down?
Integration Affected Zoom + Dropbox Device ALL - Macbook Pro M2, iPhone 15 ProMax Operating System/Browser (if using the web) macOs Tahoe 26 Beta 26.2 Dropbox App Version (if using the app) Browser + iPhone App Question or Issue We have used the Zoom + Dropbox integration to automatically copy recorded Zoom Meetings to Dropbox for several years now but have not had a new recording transfer since November 5, 2025 despite having many new Zoom recordings saved to the cloud. We have removed the Dropbox App for Zoom, reinstalled the Zoom App, and made sure the box was checked to "Copy Zoom cloud recordings to Dropbox" and selected the box to UPDATE. The integration is still not working. I have seen several posts from other Dropbox users with the same issue but have not seen an OFFICIAL statement from Dropbox acknowledging that this is a KNOWN ISSUE. Can someone from Dropbox please clarify? Thanks in advance!71Views0likes1CommentError when trying to install the Salesforce AppExchange Package
Hello, we are trying to install the Salesforce AppExchange Package, but it takes us to a broken page. The link found on the admin page takes you to this page: https://appexchange.salesforce.com/error?code=PAGE_NOT_FOUND250Views0likes9CommentsTeam folders in Power Automate have stopped working after 20/04/2024 upgrade
Since the upgrade to Dropbox on the 20/04/2024 we have encountered a number of issues with apps and programs that utilise Dropbox. Rather than confusing the issue, the first of these relates to Microsoft power automate. The team Dropbox folders that are shared with me and monitored by this program have now disappeared. The only Dropbox folders I can see our my specific folders, and not those that I have access to as part of a team. In my DBL Dropbox desktop folder I have my profile folder and then I have access to all the team folders that I am part of. I can access these on my desktop and online without an issue. The problem I have is that if I am trying to access these team folders through any other software, they are not visible following the upgrade on 20 April? This is causing major issues and I assume that there is a setting that needs to be changed for me and my colleagues? Any thoughts would be appreciated.6KViews3likes16CommentsI can't see the top level folder in Adobe after the latest Dropbox team update
Our organization (Dropbox Advanced) recently was migrated to the Dropbox "team space" file system model. I have encountered no unexpected behavior with interacting with my files in macOS Finder or Windows Explorer in the usual way. However, I occasionally will use the Adobe + Dropbox integration to access PDFs in my Dropbox folders directly inside Acrobat Pro or Acrobat Reader, both in macOS and in Windows. After we were migrated, the Adobe + Dropbox integration (under "Other file storage" in the Acrobat sidebar) only seems to be able to access my personal folder within my Dropbox ("/[FullName]"), not the top level ("/"). Furthermore, the file storage label under "Other file storage" in the Acrobat sidebar is still "Dropbox ([OrgName])" instead of the new "[OrgName] Dropbox" as it it labeled in macOS Finder and Windows Explorer. I have disconnected and reconnected the Adobe + Dropbox integration inside Acrobat in both macOS and Windows, and the behavior is the same; no access to the top level. Acrobat is up to date in all cases. Is this a situation where Adobe has not updated their macOS and Windows Acrobats to accommodate these changes? My iOS Adobe Acrobat works just fine with the team space model, with appropriate and expected access to the top level of files. TIA, Joe1.3KViews0likes7CommentsDropbox Sign missing Template Links option
Hello: I am a new Business Team plan Admin member (3 user), and creating new templates in Dropbox Sign (Dropbox signatures redirects me automatically), but I do not have an option to "create template link" as has been described in the help articles and posts in these forums. It is missing as an option for me even though I have a plan that should include it. There should be a little pulldown arrows to the right of the Blue button in the corner, but from my screenshot below, mine doesnt have it. Can someone confirm if Dropbox Sign still offers this, or if there is something going on with that feature in general, or how I can resolve this? Thanks,193Views0likes6CommentsWe're getting an error when saving CAD files to our Dropbox team account.
Hello all! Working for a company that uses Dropbox business for file storage. Especially CAD files at the moment. About a month ago we encountered problems with saving 2D drawings to our Dropbox. After asking the CAD-software rep for help they sent us over to Dropbox to ask here. It specifically happens when trying to save new iterations of existing 2D drawing's in Inventor. It gives us the error in the image below. Does anyone have any experience or knowledge about this? Thanks in advance!238Views0likes9CommentsIs there an SFTP integration for Dropbox Business plans?
I have learned that SFTP is now available for business accounts in Dropbox. I need to be able to send files with SFTP. Is this possible? In checking online, results (mostly AI) say that SFTP isn't available on Dropbox, but I would like to confirm with a developer.305Views0likes2CommentsUnable to share file directly to Slack from Dropbox
Hi, I saw that Dropbox can integrate with Slack so that user can share file directly to Slack from Dropbox. However, i cannot find Slack on the Dropbox App Market. I tried to integrate Dropbox from Slack market, but it only allows me to save attached files from Slack to Dropbox, i cannot find the Slack sharing option on Dropbox.Solved442Views0likes3CommentsSynology Cloud Sync not working since Dropbox Business update
Hi all, first post here, and I'm not sure where to post this, since I don't know the solution yet. We have a Dropbox Business subscription running with 15 users using several terabytes, more than our client computers can store. There are 3 main shared folders at the root folder, accessible to all users. And we have Synology NAS server which was configured to copy all data to its RAID5 storage (enough space), so we have a local copy of all data. This was done using the Cloud Sync app on the NAS. It was configured like a Dropbox user, with its own account and subscription. Since the Dropbox Business update, which renamed the root folder and added separate folders for each user, the NAS client does not see the shared folders anymore, and it simply removed all data from the NAS. When trying to set up the client again, the shared folders are not visible. Is there anything that can be done to get the previous backup solution working again? Maybe it is a problem with permissions? Or do you suggest using another method to mirror all data locally to our NAS storage. Thanks in advance 🙂Solved5.7KViews0likes8Comments