Forum Discussion

Taylor-Pri's avatar
Taylor-Pri
New member | Level 2
2 months ago

Is the Dropbox and Zoom integration down?

Integration Affected
Zoom + Dropbox
Device
ALL - Macbook Pro M2, iPhone 15 ProMax
Operating System/Browser (if using the web)
macOs Tahoe 26 Beta 26.2
Dropbox App Version (if using the app)
Browser + iPhone App

Question or Issue

We have used the Zoom + Dropbox integration to automatically copy recorded Zoom Meetings to Dropbox for several years now but have not had a new recording transfer since November 5, 2025 despite having many new Zoom recordings saved to the cloud.

We have removed the Dropbox App for Zoom, reinstalled the Zoom App, and made sure the box was checked to "Copy Zoom cloud recordings to Dropbox" and selected the box to UPDATE. The integration is still not working.

I have seen several posts from other Dropbox users with the same issue but have not seen an OFFICIAL statement from Dropbox acknowledging that this is a KNOWN ISSUE. Can someone from Dropbox please clarify?

Thanks in advance!

1 Reply

  • Dell_Dropbox's avatar
    Dell_Dropbox
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Welcome to the community Taylor-Pri​ 

    Thanks for reaching out with your concern. Our team is currently working on restoring the Zoom integration, I can't provide an exact timeline but there should be an update within a few weeks.

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