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rsbrux's avatar
rsbrux
Helpful | Level 6
2 months ago

The Files app in my iPad won't sync/update my files

Integration Affected Files Device iPad Pro 2nd gen. Operating System/Browser (if using the web) iPadOS 18.7.3 Dropbox App Version (if using the app) 454.2 Question or Issue The files app do...
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi there, rsbrux, thanks for your post and sorry to see you're having trouble with this.

Would you mind removing Dropbox from your Files app, closing the app and then adding it again, to see if it helps?

If not, please send me a screenshot of the following:

the files app shows syncing paused for folders with newer content

Thanks in advance!

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