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Forum Discussion

Michel G.7's avatar
Michel G.7
Collaborator | Level 8
3 years ago
Solved

Time Machine can't find my Dropbox folder.

Hi, Since "new Dropbox" (what a mess !) I don't find Dropbox folder in my Time Machine backup (Mac OS 13.4). Of course it is located in Cloudstorage on my Mac, but I don't find this folder on my ...
desktop
Mac
  • Megan's avatar
    Megan
    3 years ago

    Hi Michel G.7, happy Monday, I hope you're doing well! 

     

    It sounds like this might be a recent change from Apple itself, not to store the Cloudstorage folders in Time Machine, but I think the best thing you can do is contact them, in order to know more about it. 

     

    Unfortunately, this is outside the scope of our support. 

     

    I hope this clarifies! 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Michel G.7, happy Monday, I hope you're doing well! 

 

It sounds like this might be a recent change from Apple itself, not to store the Cloudstorage folders in Time Machine, but I think the best thing you can do is contact them, in order to know more about it. 

 

Unfortunately, this is outside the scope of our support. 

 

I hope this clarifies! 

Jax1122's avatar
Jax1122
Explorer | Level 4
3 years ago

I already contacted Apple and Boost Moble which is my carrier and they said I had to call google because they at the far from underneath my Gmail account

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Jax1122, this seems to be a different issue to the original poster. Could you clarify what exactly has happened?

     

    Are you seeing anything in the deleted files page?

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