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Forum Discussion
DouglasL
3 years agoNew member | Level 2
Trouble using Dropbox on a new IPad
I recently upgraded an IPad with a new IPad. I have three computers using my free Dropbox account: IMac, IPhone, and IPad. However, when I open Dropbox on the new IPad, it tries to force me to upgr...
- 3 years ago
DouglasL wrote:
Anyway, I can’t remove the IPad from the list by using the iPhone and I can’t do anything on Dropbox from the iPad. Will simply removing the app from the IPad remove it from my Dropbox list?
No. You need to sign in to the Dropbox website and remove the device from your Security page.
DouglasL
3 years agoNew member | Level 2
Hi Rich,
Thank you for your response. From my iPhone I see the three computers listed, but not under security. It’s under Manage devices. Anyway, I can’t remove the IPad from the list by using the iPhone and I can’t do anything on Dropbox from the iPad. Will simply removing the app from the IPad remove it from my Dropbox list? Thank you.
Rich
Super User II
3 years ago
DouglasL wrote:
Anyway, I can’t remove the IPad from the list by using the iPhone and I can’t do anything on Dropbox from the iPad. Will simply removing the app from the IPad remove it from my Dropbox list?
No. You need to sign in to the Dropbox website and remove the device from your Security page.
- DouglasL3 years agoNew member | Level 2
It worked. Thank you for your help.
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