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Forum Discussion
msacks
2 years agoExplorer | Level 4
Weird transparency issue when using Dropbox Replay with an Apple ProRes video file
When uploading a ProRes MOV with graphics to Dropbox Replay, we see a weird transparency grid during graphic transitions when full-screen graphics appear in the video - during playback.
Has anyone come across this issue before?
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- hqlsolutionsNew member | Level 2
When using Dropbox Replay with an Apple ProRes video file, you may encounter a transparency issue, where parts of the video that should be opaque appear transparent. This glitch can interfere with the review process. A similar issue can occur with the BLUENRG-M0A, which, despite being Bluetooth 4.2 compliant, might have unexpected transparency or visibility problems during specific operations.
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