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TarrieB's avatar
TarrieB
New member | Level 2
3 years ago
Solved

Access to Family Plan members files

Hello, I created a Family Plan from a Dropbox Plus plan. I invited "family" members to join and three of them have joined. Two of them created what I thought was their own "room", but I can see all the files in what they say is their personal room. I'm wondering where they went wrong with the creation of  their own rooms (I don't believe either of them had their own Dropbox accounts prior to this). I shouldn't be able to see their files, correct? Right now, I see their folders with their name on them in my Family Room. How can we correct it? 

  • Hi TarrieB, thanks for messaging the Community!

     

    The Family room is a room that any member of the family can access, as it is automatically shared between each member.

     

    If they wish to keep files private, then they just need to create folders outside of the Family room, and not share it with anyone else.

     

    If you need any further assistance, please let me know!

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi TarrieB, thanks for messaging the Community!

     

    The Family room is a room that any member of the family can access, as it is automatically shared between each member.

     

    If they wish to keep files private, then they just need to create folders outside of the Family room, and not share it with anyone else.

     

    If you need any further assistance, please let me know!

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