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koolson's avatar
koolson
Helpful | Level 5
4 years ago
Solved

Add secondary email or change email on my account?

I want to add another email to my account but there is no option to add a secondary email. I read and followed instructions here https://help.dropbox.com/accounts-billing/settings-sign-in/secondary-e...
Account Settings
Dropbox Basic
emails
Multiple Accounts
  • koolson's avatar
    koolson
    4 years ago

    Thanks Megan, 

    I'm trying to delete the extra account but it keeps wanting me to provide my password and give a reason for deleting it.

    It seems to be a blocker if I don't do that step. Is there a workaround? I will do it if necessary.

    Karen

koolson's avatar
koolson
Helpful | Level 5
4 years ago

Thanks Megan, 

I'm trying to delete the extra account but it keeps wanting me to provide my password and give a reason for deleting it.

It seems to be a blocker if I don't do that step. Is there a workaround? I will do it if necessary.

Karen

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi koolson!

 

Exactly what Mark mentioned. 

 

If you choose not to sign into your account for a year or so, it will then be deactivated.

 

If you have any questions, let me know!

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