Forum Discussion

d_poirier's avatar
d_poirier
Explorer | Level 4
7 months ago

Can we get a purchase confirmation step for add-ons?

It would be wise to add at least one step to confirm any purchase.  I mistakenly clicked on a link which automatically purchased and billed to a credit card.  Rather than having to contact Dropbox,...
billing
Payments
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Understood, d_poirier.

Our team is taking your feedback into consideration and we're just one post away, if there's anything else that you need.

Have a great weekend and take care!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!