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Forum Discussion

mladams's avatar
mladams
New member | Level 2
4 years ago

Cancel subscription that I no longer have access to

I need some help cancelling an account that I am no longer able to login to. I have been being billed yearly for a premium subscription but I no longer have access to the email it is associated with a...
cancellations
Create or delete account
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MilkRash's avatar
MilkRash
Explorer | Level 3
3 years ago

Hi Megan, 

The email in question is [email removed as per Community Guidelines] Hope this helps or do you mean the email attached to the account I’m messaging off of now? Is it possible to private message you it?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi MilkRash, I just sent a message to your Community-linked email address, and we'll take it from there.

 

Cheers! 

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