Forum Discussion

dddddddddddd's avatar
dddddddddddd
New member | Level 1
12 months ago

Can't cancel Dropbox Essentials free trial (EDIT: SOLVED)

I just signed up for a Dropbox Essentials free trial. Unfortunately, I can't find a way to cancel the free trial, despite searching for a solution in this forum, and despite trying to follow the dir...
cancellations
cjdavis2015's avatar
cjdavis2015
New member | Level 1
11 months ago

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Thanks for that, cjdavis2015! From your screenshot, it looks like your Essentials trial has already been cancelled and your Dropbox account is now a free Basic one again. 

Otherwise, you’d be still seeing the 3TB of space offered by Dropbox Essentials and not 2GB.

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