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Forum Discussion

hyvaplay's avatar
hyvaplay
New member | Level 2
26 days ago

Can't cancel my Dropbox Backup trial from Seagate

Dropbox Plan Seagate Dropbox Backup + Dropbox Basic Payment Method Linked my Card as a payment method How did you upgrade? Via DropBox website Question or Issue My Seagate comes wit...
Account Settings
billing
cancellations
Dropbox Backup
juanpeso's avatar
juanpeso
New member | Level 2
24 days ago

Hello I have the same issue. Is this resolved on your end?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    24 days ago

    Hi juanpeso, I just sent you an email in order for us to investigate further. 

    Reply back to me, and we'll take it from there. Thanks!

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