Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

hyvaplay's avatar
hyvaplay
New member | Level 2
26 days ago

Can't cancel my Dropbox Backup trial from Seagate

Dropbox Plan Seagate Dropbox Backup + Dropbox Basic Payment Method Linked my Card as a payment method How did you upgrade? Via DropBox website Question or Issue My Seagate comes wit...
Account Settings
billing
cancellations
Dropbox Backup
hyvaplay's avatar
hyvaplay
New member | Level 2
21 days ago

Hi juanpeso​ , I have not gotten it solved yet. Still processing with Walter via emails. 

Jay Lalwani​ have you gotten yours resolved? 

Lastly, to the Dropbox Community moderators/admins. Please do not close the replies to this thread before my case is solved.

 

Thank you, let's all get to a proper resolution. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!