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Forum Discussion
stuartpriceuk
4 years agoExplorer | Level 3
Change from Apple Subscription to direct Dropbox plan
Hello! I’ve had my Dropbox account through apple subscription, but I’d like to change it to a CC externally of apple. Is this possible at all please? Many thanks! Stu
Vaughan4n
3 years agoHelpful | Level 5
I have the exact same issue. I've let my subscription lapse (as per instructions) as it was managed through the Apple store and I still can't resubcribe through dropbox directly - almost like Apple is trying to force me into resubscribing through them.
Membership lapsed on the 10/8/23 - granted access for another month, might have to wait until I lose access completely (which I can't afford to do, I use dropbox for both personal and profressional purposes).
I think it's very strange and frustrating that Dropbox can't override the subscription preferences - must be some kind of weird deal they're stuck in with Apple in my opinion.
Either way, I don't want to lose access to my data but waiting in limbo is terrifying.
Maybe it's time to switch to Google Drive.
Jay
Dropbox Community Moderator
3 years agoHi Vaughan4n, is the latest payment from iTunes visible on the Dropbox site?
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