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Forum Discussion

David L.6's avatar
David L.6
New member | Level 1
11 years ago

Deleting licenses

Is way to difficult and convoluted and took much more time than it should have. This is the worst experience I've had with Dropbox. You normally make things easy. This was a pain in the ass, and for ...
Account Settings
Payments
Orla's avatar
Orla
Icon for Dropbox Staff rankDropbox Staff
11 years ago

Hi David, how you delete licences depends on what kind of subscription you have, annual or monthly. If you have an annual subscription you can reduce licenses 30 days before your next renewal by clicking the "renew now" button on the Account page of your admin console. If you have a monthly account you can do this at any time during your month and your licenses will be charged at the correct amount the next month.

  • anjay's avatar
    anjay
    New member | Level 2
    9 years ago

     

    SO HOW DO I DELETE A LICENSE IF ON A MONTHLY SUBSCRIPTION?  I HAVE CLICKED EVERYWHERE AND HAVE DELETED THE MEMBER BUT STILL NEED TO DELETE THE LICENSE.  

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