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CrozierMarchant's avatar
CrozierMarchant
New member | Level 2
1 month ago

Dropbox Plus Plan but can't access email support

Dropbox Plan Plus Payment Method Card How did you upgrade? Don't remember Question or Issue I want to email a question to support as the chatbot isn't able to resolve my issue.  When I go to h...
Dropbox Plus
CrozierMarchant's avatar
CrozierMarchant
New member | Level 2
1 month ago

I tried that link in an incognito browser and it still sends me to the same page with the chatbot and no email support option. I've tried it on Chrome & Safari and no luck.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey CrozierMarchant!

I just sent you an email in order for us to investigate further. Reply back to me and we'll take it from there. 

Thanks a bunch!

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